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Terms and Conditions

Our terms and conditions can be downloaded here:

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Trading Terms and Conditions

Full Terms and Conditions text is included below.


Terms and conditions of use of the website

The following are terms of a legal agreement between you and Equi Matters Ltd. By use of this web site, you acknowledge that you have read, understood, and agree to be bound by these terms and to comply with all applicable laws and regulations. Nothing in these terms and conditions affects your statutory rights. If you do not agree to these terms, do not use this web site.

This website is provided by Equi Matters Ltd on an 'as is' basis. Information on this Web site may contain technical inaccuracies or typographical errors. No warranties or representations of any kind expressed or implied are given (and if any such warranties and representations arise by operation of law or otherwise they are hereby disclaimed to the fullest extent permitted by law) in connection with this site or its content including without limitation the completeness or accuracy of any of its contents.

Information may be changed or updated without notice. Equi Matters Ltd may also make improvements and/or changes to the products described at any time without notice.

Equi Matters Ltd shall not be liable for any loss or damages or expenses of any kind including without limitation compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property, individuals and / or animals, or claims by third parties howsoever arising in connection with the copying or use of any information or material contained in or referred to on this website or otherwise from the use of this website (including without limitation information in respect of the products and ingredients described on this website). Equi Matters Ltd provides no assurances that any reported problems may be resolved with the use of any information that Equi Matters Ltd provides. By furnishing information, Equi Matters Ltd does not grant any licenses to any copyrights, patents or any other intellectual property rights.

We will endeavour to provide uninterrupted, error free access to the website, however this can not be guaranteed due to the nature of the Internet. Occasionally your access may be suspended or restricted to allow updates, upgrades or repairs; we will try to ensure that this is for the shortest time possible. Equi Matters Ltd is not responsible for the content of external websites that link to this website or which are linked from it.

All content, designs, text, graphics, software compilations and source codes on this website are the copyright of Equi Matters Ltd and/or its content providers. Reproduction of part or all of the contents of this website in any form is prohibited other than for individual use only and may not be recopied and shared with a third party. The permission to recopy by an individual does not allow for incorporation of material or any part of it in any work or publication, whether in hard copy, electronic, or any other form. Any other use of the website without prior written consent from Equi Matters Ltd is strictly forbidden.

Equi Matters Ltd does not want to receive confidential or proprietary information from you through our Web site. Please note that any information or material sent to Equi Matters Ltd will be deemed NOT to be confidential.


Terms and Conditions of Trading

Please study these terms and conditions as the placing of an order is held to be an acceptance of them.

Interpretation
"Customer" means the legal person or their agent whose order for goods is accepted by the seller. "Goods" means the goods which the seller is to supply subject to their conditions. "Seller/Company" means Equi Matters Ltd . "Conditions" means the terms and conditions of trading set out in this document which shall govern to the exclusion of any other terms and conditions. An "Order" means an order given orally or in writing using an acceptable form of communication (such as telephone, letter, facsimile, e-mail) and in both cases given by an authorised representative of the customer. Singular words include the plural and vice versa and masculine includes the feminine and vice versa. Any recommendation or advice given by the Company or its employees or agents is acted upon entirely at the buyers own risk and accordingly the Company shall not be liable therefore. Any typographical, written, clerical or other error or omission in any literature, quotation, price list, invoice or other document or information issued by the Company shall be subject to correction without liability on the part of the Company.

New Accounts
Two satisfactory trade references and bank references must be received before a credit account may be opened. The Company reserves the right to request advance payment in full for the first or any subsequent order.

Payment Terms
Payment for goods is due at the time of delivery unless the Company has agreed credit terms. These credit terms are strictly 30 days net from the date of invoice. Overdue invoices are liable to a surcharge of 5% per month or part of. Represented or returned cheques will be charged at £10.00 each time. Any costs incurred for a third party collection, all expenses including legal fees will be charged to the buyer. The Company reserves the right to suspend delivery or further deliveries and/or cancel allowance of credit in the event of any payments not being made when due or if the Company at its discretion at any time considers the financial circumstances of the customer to have ceased to justify the payment terms previously agreed. Time for the payment of the price shall be of the essence.

Prices
All products will be invoiced at price ruling on the day of dispatch. All prices quoted are exclusive of Value Added Tax which will be charged at the rate prevailing at the time of delivery.

Claims
Notification of non-arrival must be received within 2 days of invoice. Claims for damage must be in writing within 3 days. The customer must examine the goods on delivery and sign the delivery note including a note on any damage or shortage. A clear signature must be given, signatures endorsed unchecked which are subsequently found by the Company to be illegible will not be accepted as proof of delivery acceptance.

Indemnity
The customer shall indemnify the Company against all claims made against the Company in relation to the goods for which if the claims were made by the customer against the Company the Company would have no liability. The customer shall indemnify the Company against all loss, damage, injury, costs and expenses (including without limitation professional fees incurred) suffered by the Company.

Bankruptcy
If the buyer has a receiver appointed over any of its assets or (being an individual or firm) becomes bankrupt or compounds with its creditors or (being a company) becomes insolvent or goes into liquidation then without prejudice to any other right or remedy available to the Company the full price for the goods shall be immediately payable. The Company shall have the right to cancel or suspend any further deliveries to the customer and if the price for any delivered goods is not forthwith paid the Company shall have the right to enter the customer’s premises and repossess goods.

Delivery
Any dates and times are approximate and early or late delivery will not be an acceptable reason for refusing goods. Time shall not be deemed to be of the essence of the contract. The Company shall determine method, date and time of delivery. Unless specifically agreed in writing all costs incurred by the Company in connection with dispatch and carriage shall be deemed to be fully chargeable to the customer. Postponement of delivery at the customer’s request or the failure on the customer’s part to accept delivery will make the customer liable to pay the Company all extra expenses.

Returns
The company does not operate a sale or return policy for complementary feedstuffs, other than as required by Distance Selling Regulations.

Title
The title in any goods supplied shall remain invested in the Company until unconditional payment in full is received and cleared through the Company’s bank account, but risk and liability thereon shall pass to the customer on delivery.

Cancellation
After an order has been accepted by the Company the order can only be cancelled with the Company’s consent and the customer shall be liable for any costs expended by the Company on account of the said order.

Please Note
These terms and conditions shall automatically take priority over the customer’s conditions of purchase regardless of their content and the customer’s act of providing an order constitutes an unqualified acceptance of the Company’s terms and conditions of trading.

Equi Matters Ltd, Woodrow Farm Cottage, Woodrow, Amersham, Bucks HP7 0QH Tel: 01494 721763
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